Last Updated: 9/2/2026
At GoodsNGadgets, we want your shopping experience to be simple, transparent, and convenient. This policy explains our shipping, delivery, returns, exchanges, and refund procedures.
We currently deliver orders to locations across Pakistan through our trusted delivery and logistics partners.
Delivery availability may vary depending on your location and the product ordered.
Orders are normally processed after they are successfully placed and confirmed.
Most orders are dispatched within 1–3 business days. Processing may take longer during:
You will be contacted if there is a significant delay with your order.
After dispatch, delivery generally takes approximately 2–5 business days, depending on your location and courier availability.
Remote areas may require additional delivery time.
Estimated delivery times are not guaranteed and may be affected by weather, courier delays, public holidays, or other circumstances outside our control.
Shipping charges, if applicable, will be displayed during checkout before you complete your order.
Enjoy free delivery on orders over PKR 3,000.
Orders below the free-delivery threshold may be subject to standard shipping charges.
Once your order has been dispatched, you may receive tracking information where available.
You can use the tracking information to follow your shipment’s progress.
If you have not received your tracking information or need assistance, please contact our customer support team.
Please make sure your shipping information is accurate before placing your order.
GoodsNGadgets cannot be held responsible for delays or additional charges resulting from:
Please contact us as soon as possible if you need to correct your delivery information.
At GoodsNGadgets, all products are sold as Open Box Imports with their complete accessories. Most products are opened and checked before being listed to ensure they are in 100% working condition and up to standard.
All sales are final. We do not accept returns or exchanges simply because a customer changes their mind, no longer requires the product, or does not like the product after purchase.
Customers are advised to carefully review the product description, specifications, images, and included accessories before placing an order.
Although we do not offer general returns, products covered by our applicable warranty may qualify for repair or replacement if a genuine manufacturing or functional defect is identified.
If you believe your product has a defect covered under warranty:
A full warranty may cover repair or replacement of a defective product within a reasonable period, while a limited warranty may be subject to additional restrictions.
Not every issue is covered under warranty. Warranty coverage may be considered void or unavailable in cases involving:
Warranty coverage is subject to inspection and approval by GoodsNGadgets.
If an eligible product is found to have a genuine defect covered under warranty, GoodsNGadgets may, at its discretion:
Repairs are generally carried out within normal business hours. Depending on the situation, the customer may be responsible for applicable freight, shipping, or insurance costs.
A replacement is subject to product availability. If the same product is unavailable, an alternative resolution may be offered at the discretion of GoodsNGadgets.
Warranty coverage generally does not extend to consumable parts or items that naturally wear out through normal use.
This may include:
Please note that the products available at GoodsNGadgets are Open Box Imports.
Customers should carefully review the product listing and specifications before purchasing.
If you experience a problem with your product:
Contact GoodsNGadgets using our official customer support/WhatsApp channel and provide your order number.
Send clear pictures, videos, and details showing the issue with the product.
Our customer service team will review the information and determine whether the issue may be covered under warranty.
If the issue is approved under warranty, we will provide the applicable repair or replacement solution.
The final warranty resolution will be determined after inspection and assessment of the product.
GoodsNGadgets does not offer general product returns or exchanges. All purchases are considered final.
Before placing an order, customers are encouraged to carefully check the product description, specifications, condition, accessories, and other available information.
If a product is found to have a genuine defect covered under its applicable warranty, GoodsNGadgets may provide repair or replacement in accordance with the warranty terms.
Please do not send any product back without contacting us first and receiving instructions from our customer support team.
If you have questions about shipping, returns, exchanges, or refunds, our support team is here to help.
GoodsNGadgets
📍 Karachi, Pakistan
📧 goodsngadgetspro1@gmail.com
📞 +92 345-8989992
Customer Support Hours:
Monday – Saturday: 10:00 AM – 7:00 PM
Quality Products • Secure Shopping • Reliable Support
